Food Service Worker with 6+ years of experience serving and preparing food in a variety of different food establishments. Provides excellent customer service, and possesses encyclopedic knowledge of wines, entrees, restaurant equipment, and POS terminals. Looking to leverage my knowledge of the industry to score a management position at your restaurant.
- Took customer orders with a friendly demeanor, consistently scoring over 90% satisfaction rating on customer feedback surveys
- Kept track of inventory to ensure that the restaurant never ran out of napkins, utensils, or POS paper rolls.
- Prepared appetizers, entrees, salads, and alcoholic beverages when the kitchen staff was stretched too thin, increasing workplace efficiency by 20%
- Trained 4 underperforming waiters in salesmanship methodology, increasing their sales to meet the company average of 83%
- Learned how to manually calculate and split bills, completing 53 orders during an instance when the POS terminal was down